Examples of outputs

Due to client confidentiality we can’t publish details freely but please see some examples inspired and modified from original work. Don’t forget to check out my

publications and blogs⁠

for in depth examples of my outputs.

I also publish a

Coda Template of my User Research kick off document⁠

Below are examples of:

user journeys and service maps

Personas, customer profiles and user needs

user research reports

user research methodologies

user experience strategy creation and process mapping

training

User journeys and service maps

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Personas, Customer Profiles and user needs

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User Research Wall - Curriculum Journey Discovery - Copy of Personas.png

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Reports

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Methodologies

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User research for content design (1).png

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User research strategy creation and processes

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Training

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