About Us

We give insight to websites, companies and teams looking to understand their users. From finding out what works best to what’s going wrong, we can find answers through data analytics, anthropology and insight analysis.

We have a range of skills to help you understand your users. We have over a decade in online media and analytics, working for a range of top-tier media firms such as the BBC and Which?, and consulting for the government, including the Government Digital Service (GDS).

Richardson Online Ltd is headed by Jonathan Richardson – you can find out more on his work at his site ConsideredWords.com.